How to Fix HP Printer Error Code 0x00000015?

Are you are unable to scan with your HP Printer on Windows 7, even all the functions, except the Scanning, work! Or when you are trying to scan from win7 it shows the error message.  Operation could not be completed (error 0x00000015). The device is not ready. Then don’t worry about it, the error code 0x00000015 is indicating the scanner is not working right. This error code 0x00000015 can be caused due to an outdated driver issue, Installed new HP all-in-one driver, and many other difficulties. Well, here the blog will explain very simple steps on How to Fix HP Printer Error Code 0x00000015?, so just follow the steps to fix the problem quickly which are given below.

Solutions to Fix HP Printer Error Code 0x00000015:-

Solution 1:- Turn On HP Printer

The best suggestion for you to perform these steps to isolate the issue and arrive at a solution:-

  • First of all, disconnect the power cable from the HP printer while the printer is still ON.
  • Then disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • Then the printer should be directly connected to the wall outlet and not to a surge protector. Next, reconnect the power cable to print and the printer should power ON by itself.
  • If the printer doesn’t power ON, then please manually power it ON.
  • Then try to make a copy from the printer. If the copy is successful, then it indicates that the printer hardware is fine and you may continue with the software troubleshooting.

Once done the troubleshooting process, check the error code 0x00000015 is resolved; if it’s not then going to the next solution.

Solution 2:- Check Your Printer Functionality

You should need to verify that HP Printer functionality, by the following way:-

  • Ensure that if the HP printer is connected, Wireless, Ethernet, or USB.
  • Ensure that if the HP printer is able to make copies of itself.
  • Ensure that if the HP printer power cable plugged into a surge protector, or directly to the wall outlet.

Solution 3:- Stop Option for Windows Image Acquisition (WIA)

  • Go to your “Start Menu” and then type in “services.msc”, and then press “Enter” key.
  • Then you will see the two tabs at the bottom side “Extended” and “Standard”, so you need to choose one tab of them. It’s better for you to select “Standard” tab.
  • Now look for the “Shell HW Detect” (List is alphabetical) right click and then choose “Stop” option.
  • Next, you need to find “Windows Image Acquisition (WIA)” Right click and then choose “Stop”.
  • Now you can go ahead and start both of those services by “Right clicking” and then select “Start” option.

Check the error code 0x00000015 is resolved; if it’s not then going to the next solution.

Solution 4:- Download and Run the HP Print and Scan Doctor Software Tool To Fix Issue

You should try to download and run the “HP Print and Scan Doctor Software” tool which will detect and fix any printing and scanning related issue. Thus, the “HP Print and Scan Doctor Software” tool test the status of the device manager, driver check, Windows (WIA) Scan, HP Twain Scan, and HP Scan, also help to fix the issue.

Related Blog: How to Fix HP Envy Printer Error Code 0xb80956c0?

Follow these instructions to do this task:-

  • Download the “HP Print and Scan Doctor Software” tool by going to the official website.
  • After downloading, go to your desktop; double-click on that the “HP Print and Scan Doctor Software” tool icon in order to open the tool.
  • Go to “Start” button on the Welcome screen.
  • Choose your printer, and then click “Next” button.
  • Hit “Fix Scanning” option.
  • In the “HP Print and Scan Doctor Software” results screen, view the list of actionable results.
  • If you see white checkmarks, the printer passed the tests. Click “Test Scan” or click “Skip”.
  • If you see a white wrench, “HP Print and Scan Doctor Software” found an issue and repaired it. Hit “Test Scan” or hit “Skip”.
  • If you see yellow exclamation points, then test failed and required user action, but the step was skipped. Hit “Test Scan” or hit “Skip”.
  • If you see a red X, then follow the on-screen instructions to determine the issue.

Check the error code 0x00000015 is resolved; if it’s not then going to the next solution.

Solution 5:- Installing or Reinstalling Printer Software

Installing or reinstalling printer software can resolve a wide diversity of issues, especially when Windows have been upgraded. If “HP Print and Scan Doctor Software” prompt you to install HP’s full feature software, then it has detected a problem that might be resolved by installing the latest software.

I hope your problem is resolved, after performing all the above solutions or steps. In case, you need any further help then you can connect with us anytime to get instant help.

Dial HP Printer Support Number +1-877-760-6133 To Get Fastest Solutions to Your Queries:-

hp printer support

You can dial HP Printer Technical Support Number and immediately connect with our team of the HP customer support professionals to get online help. They are very talented and experienced in determining any kind of HP Printer technical issues or errors with the best possible answers. We are available 24×7 hours a day to help you in resolving your HP Printer queries. Hence, dial this toll-free number anytime, from anywhere and connect with our highly skilled technicians, who will provide you the reliable and hasty solutions to HP Printer troubles in a quick way.